FAQ

Got questions? Here are some answers to help you understand how we work and what you can expect when you reach out for childcare staff.

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What areas do you cover?

We provide childcare staff in Canberra, Queanbeyan, and Goulburn. We’re nearby and ready to help when you need it.

How soon can I get staff?

Our staff can be available as early as 5 a.m. If you need help at the last minute, we’re here to step in.

Do you offer casual and permanent staff?

Yes, we offer both. If you need casual staff to fill in for the day or a permanent staff member, we’ve got you covered. We also offer a six-month guarantee for permanent placements.

A group of children are sitting at a table with a teacher.
A man is helping a young boy with his homework.
A child is playing with a colorful toy on a table.

What kind of staff do you provide?

We connect you with a variety of childcare staff, including educators, assistants, and childcare teachers. Whether you need someone for a short or long-term role, we’ll find the right fit for you.

How do I request staff?

It’s easy! You can call or email us anytime to let us know what you need. We’ll work with you to find the right staff for your situation.

What if the staff member isn’t a good fit?

If a permanent staff member isn’t working out, we offer a six-month replacement guarantee. We’ll find a new staff member for you, free of charge, during that time.

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A woman in a green shirt is holding a baby
A woman is reading a book to two children in a classroom.

Can I get help for my home-based childcare?

Yes, we provide private childcare staff for home-based services. Whether you need full-time help or just an extra hand, we’ll connect you with the right person.

How do you choose your staff?

We carefully select staff based on their experience, skills, and passion for working with children. You’ll always get someone who meets your needs.

How do I get in touch?

You can reach out by phone or email anytime. We’re happy to talk with you and find the best solution for your childcare needs.